Support
We pride ourselves on giving quick, friendly and excellent support to all our clients. Our support desk is open 24 hours a day so there is always someone there to help you.
There are several ways you can get support - search our knowledge base for a tutorial, view a video in your control panel, ask a member of staff for assistance via the support desk, or you can even send us a question on Twitter.
Client Portal
At the client portal you can submit a support ticket, log into your account where you can view your invoices, hosting accounts and domains, view the knowledge base, see a server status and view our annoucements. Click to view the client portal.
You can also submit a ticket by emailing help@orchardhosting.com from your registered email address.
Accessing Your Control Panel
From the control panel, you can manage all aspects of your site, such as email, fto accounts, files and viewing your statistics. Learn how to access your control panel.
Accessing Your Webmail
You can access your email, set your out of office and change your mail password all from your webmail. Learn how to access your webmail.
Support
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